Hi Pines Campground Reviews — Eagle River, WI

Guests describe the property as meticulously kept, with super clean sites and well-groomed grounds. Reviews consistently praise the cleanliness of both campsites and facilities, contributing to a strong sense of order and care throughout the campground.

Reviews suggest a mixed experience with amenities. Campers appreciate the variety of activities for kids, including the jumping pillow, playground, water slides, and a swim pond. However, some guests are disappointed by the understocked store and concerns about pond water quality, mentioning leaches and algae. Laundry facilities and strong Wi-Fi receive positive mentions.

Campers report significant issues with staff interactions, describing unfriendly or inconsistent customer service and strict, unwelcoming rule enforcement. Multiple reviews mention negative experiences with staff attitude, especially regarding rule enforcement and handling of refunds or cancellations.

Campers report problems with site assignments, noting confusion over availability and empty sites despite limited online options. Reviews also highlight poor online information, lack of communication, and dissatisfaction with cancellation and refund policies. Some guests feel the reservation process is unclear and frustrating.

Reviews offer a balanced view on quietness. Some guests mention open field sites with limited privacy and exposure to noise, while others do not report significant disturbances. The atmosphere may vary depending on site location and campground activity levels.

Campers report a mix of experiences with hookups. Some sites offer water and electricity, but there are complaints about dumping being uphill or not level, which can be inconvenient for RVs. Site quality and ease of use may depend on the specific loop or area.

Reviews suggest a family-friendly environment with activities that encourage social interaction, especially among children and families. However, the strict rule enforcement and staff approach may limit the sense of a laid-back or welcoming community for some guests.

Scores reflect documented patterns across guest reviews, built from consistent evidence rather than individual opinions. They're meant to aid comparison, not to certify or rate operator performance.

The CampRecord

A 5-year view of camper sentiment

What's driving the trend: Amenities

2021–22

2022–23

2023–24

2024–25

NOW2025–26

Based on Google Reviews · May 2021 - October 2025 · 80 reviews

A steady thread runs through the reviews: amenities and activities are the consistent draw, with 15 mentions of amenities and 8 on activities over the past five years. Hi Pines Campground’s guests have called out reliable features and recreational options year after year, with the most recent four reviewers on amenities echoing the same positive notes as those from earlier seasons. Cleanliness and atmosphere also receive periodic praise, though the conversation around atmosphere faded from recent discussion. Staff interaction remains a minor but present topic, with recent mentions trending more positive than the rough patch seen in earlier years. For campers considering a stay, what you read in recent reviews is what you’ll get: a place anchored by steady amenities and recreation.

The CampRecord is generated through analysis of public guest reviews spanning multiple years. Patterns described reflect themes observed in reviewer feedback over time and should be considered alongside other research when planning a stay.

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TrustedCamp aggregates and analyzes publicly available guest reviews from multiple public sources. All reviews, summaries, scores, and narratives reflect patterns observed in guest review data and represent the opinions of guests and customers — not the opinion of TrustedCamp or its affiliates. Content does not constitute statements of fact about individual operators or businesses. TrustedCamp is not affiliated with, endorsed by, or representing any campgrounds, parks, or businesses listed. All trademarks and property names remain the property of their respective owners.

Hi Pines Campground

Highly popular with families for its kid-focused amenities and clean sites, but recurring issues with strict rules, inconsistent customer service, pond quality, and communication are driving some guests away.

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